★★★★★ 4.9 from 181 reviews
Since 2001
Fully insured
Reduced fee if no repair proceeds
Local Colchester engineers
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Start your Appliance Health Check™

A few quick questions. Instant score. Clear next step - built on hands-on appliance repair experience since 2001.

Health CheckQuestion 1 of 5
≈ 30 sec

Understand Your Score

Your Appliance
Health Score™

Every repair visit is a chance to understand whether your appliance is worth keeping. We look at age, condition, fault type, likely repair cost and future reliability - then turn that into one clear, honest score.

Check My Appliance

A straight answer before you spend money.

80–100 Healthy ✓
Repair or maintain Good life remaining. A repair is likely to be economical and worthwhile.
50–79 Watchlist !
Repair may be sensible - monitor closely Worth repairing now, but future faults are more likely. Consider parts availability.
0–49 Replace soon ✕
Repair may not be economical We'll give you an honest assessment - sometimes a good repair still beats a rushed replacement.
Our Approach

Appliance Lifecycle Management™

The method behind the score: assess, maintain, repair and replace intelligently.

1

Assess

Understand condition, risk and repairability before spending anything.

2

Maintain

Engineer-backed habits that genuinely extend appliance life and reduce breakdowns.

3

Repair

Repair only when it makes financial sense. We say no when it does not.

4

Replace

Replace at the right time with honest guidance on what to buy next.

The Team

Real engineers behind every score.

Richard and Paul bring hands-on experience into every recommendation. When you contact us, you speak to an engineer - not a booking agent.

Paul - appliance engineer

Paul

Experienced appliance engineer and Domestic Appliance Technician, specialising in appliance diagnostics and repair.

Richard - coffee machine specialist

Richard

Appliance engineer and coffee machine specialist helping homeowners make confident repair-or-replace decisions.

181Reviews
4.9 ★Average rating
25+Years experience
Why Choose Us

Why homeowners choose Appliance IQ

No flannel. Just proper appliance repairs.

Clear pricing

One fixed service fee covers travel, diagnosis and all labour for the same repair. Parts quoted separately. No VAT added.

Fast appointments

Choose Standard, Priority or Urgent - target attendance from as soon as the next working day. Same-day may occasionally be possible but is never guaranteed.

Competent engineer

Hands-on appliance repair experience since 2001. Real diagnostic skill - we find the actual fault, not just the obvious one.

Honest advice

We tell you when repair is not worth it - even when that means no job for us. No upsell, no fluff.

No pressure or upsell

No fear tactics, no unnecessary extras. You get a straight answer and a clear recommendation.

Job done properly

Right parts. Right fix. First time. Every completed repair carries our 6-month guarantee.

Transparent by Design

Honest Repair Advice — Even When Repair Is Not Worth It

We are not here to sell repairs at any cost. We will tell you when an appliance is better replaced, when a part is likely to be uneconomical, and when a simple reset or maintenance step may solve the issue without a visit.

We do not repair gas appliances.
We do not recommend repairs when replacement makes better financial sense.
We do not fit cheap parts that are likely to fail quickly.
We do not pretend to give a final price before diagnosis.
We always explain the likely repair path and cost before work begins.
We will always explain whether repair or replacement makes better financial sense before carrying out paid repair work.

If, after we've attended and diagnosed the fault, no repair goes ahead, a reduced diagnostic fee applies instead of the full service fee - see our pricing for the exact amounts.

Local Proof

Recent repairs across Colchester and North Essex.

A sample of recent jobs. Names and addresses are not shared - locations are approximate areas only.

Bosch washing machine - drainage fault Door seal checked, filter cleared, drain pump tested. Fault diagnosed on first visit. Lexden, Colchester
Neff oven - heating element failure No heat in upper oven. Element replaced same day. Oven back in use within the hour. Wivenhoe, North Essex
Dishwasher - not draining, repair-or-replace advice given Pump checked and cleared. Appliance health assessed. Repair was economical - customer advised to proceed. Stanway, Colchester
Zanussi tumble dryer - heating fault Thermostat and heater element tested. Fault confirmed. Part sourced and fitted. Drying performance restored. Prettygate, Colchester

Already know your fault? Jump to a guide:

Not sure what's wrong? WhatsApp us and we'll advise before you book.

Brands We Regularly Service

From everyday brands to premium appliances.

Bosch, Neff, Siemens, AEG, Zanussi, Hotpoint, Beko, Sage, DeLonghi, Gaggia and more.

Bosch appliance repair Neff appliance repair Siemens appliance repair AEG appliance repair Zanussi appliance repair Electrolux appliance repair Hotpoint appliance repair Indesit appliance repair Beko appliance repair Whirlpool appliance repair Blomberg appliance repair Hoover appliance repair Candy appliance repair Samsung appliance repair LG appliance repair Smeg appliance repair Stoves appliance repair Rangemaster appliance repair Sage appliance repair DeLonghi appliance repair Gaggia appliance repair

Appliance IQ is an independent appliance repair service. Brand names and logos are used only to identify appliances we service. We are not affiliated with or endorsed by the manufacturers shown.

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